Resources
Eve:
● TRAINING VIDEO: KAT SnatchBot Live Takeover & Alerts for Will-Call & Crew 5/11/21
● TRAINING CHEAT SHEET: KAT SnatchBot Live Takeover & Alerts for Will-Call & Crew 5/11/21
● Trouble Shooting SnatchBot Chrome Alerts 3/15/21
● Trouble Shooting Checking Chrome Settings for SnatchBot 3/15/21
● Trouble Shooting Deleting Chrome Cache for SnatchBot 3/15/21
● Update Email Alerts – Click here to see how to manage email alerts when guests request live help. 2/18/22
https://samar.livesmart.ai2022/02/19/manage-email-alerts-for-live-chat-request/
Alexa:
● Alexa Cheat Sheet:
○ How to ask Alexa for anything and a few fun things to share
● Device install details (google Sheet) 12/24/20
● HotSOS list of things guests can request to fix 12/15/20