Welcome to our Support Center
This video is intended as a general orientation and look into how Eve and Alexa are part of the crew and how it fits into your hotel’s Service Culture. Watch the VIDEO HERE
Video Length: 20 minutes
Table of Contents:
- 0:00 Introduction to Kevin & Debbie your Live Smart Ai Team
- 1:48 Why Voice – Alexa?
- 2:50 Why SMS and Chatbots – KAT?
- 3:20 System Integrations
- 4:14 Custom Chat Experience Details
- 4:45 How KAT & ALEXA are part of the Crew
- 10:40 How KAT Help Our Fans
- 11:!5 How Alexa Helps Our Fans
- 12:15 What are HOP Docs (Human Operating Procedures)?
- 16:23 A review of the livesmart.livesmart.ai Support Portal
- 18:13 Terms Definitions & Helpful Links