Welcome to our Support Center
In this training video, we cover everything you’ll need to know to manage customer chats, the KAT inbox, handle live take overs and use the KAT QuickText management tools to create delightful experiences for your fans. See the training video here. Video length: 22 minutes. Table of Contents:
- Live Smart Ai (Inn at Great Neck) Portal 0:12
- KAT Inbox Management 0:36
- Booking Queries 1:56
- Message Templates 3:27
- Chat Channels and Statuses 4:54
- Notification and Handling Live Conversations 6:22
- Closing and Archiving a Conversation 11:56
- Ending the Conversation 15:24
- Closing Out Conversations and Making Notes 18:02