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Welcome to our Support Center
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KAT Admin Help
- Directory of The Inn At Great Neck Team for KATbot and Alexa Management
- Glossary - Definitions and Helpful Links
- HOP Doc 1: KAT Inbox Management for the Sales & Marketing Team
- HOP Doc 2: KAT Inbox Management for the Crew & Opps Team
- HOP Doc 4: About KAT and ALEXA - One of the Crew
- KAT QuickText Notification User Guide
- KAT Video Training - Notification Settings Tutorial
- KAT Video Training FULL - Inbox Management, Live Takeover and General KAT Chatbot Training
- KAT Video Tutorial - Sales Lead View Follow Up on KAT's Quicktext
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Alexa Admin Help
- Alexa in Room Testing Procedure
- Alexa In-Room Collateral - Things you can ask cheat sheet
- Device install Inventory (google Sheet) 12/24/20
- Directory of The Inn At Great Neck Team for KATbot and Alexa Management
- Glossary - Definitions and Helpful Links
- HOP Doc 4: About KAT and ALEXA - One of the Crew
- HotSOS list of things guests can request (ask Alexa) to fix 12/15/20
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FAQs
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Video Tutorials
- KAT QuickText INTERNAL ADMIN SETTINGS - Live Human Handoff & Notifications Admin Training Video
- KAT Video Training - Notification Settings Tutorial
- KAT Video Training FULL - Inbox Management, Live Takeover and General KAT Chatbot Training
- KAT Video Tutorial - Sales Lead View Follow Up on KAT's Quicktext
- Video Tutorial Overview: KAT & Alexa Improving Guest Experiences & Staff Efficiency Through Ai
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Administration Docs
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Monthly Procedures
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HCMS Pro Team
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ByKevin Kelly
See KAT Notifications Settings Video Tutorial HERE – Length 2:28