by Kevin Kelly | Feb 15, 2023 | Video Tutorials
This video is intended as a general orientation and look into how Eve and Alexa are part of the crew and how it fits into your hotel’s Service Culture. Watch the VIDEO HERE Video Length: 20 minutes Table of Contents: 0:00 Introduction to Kevin &...
by Kevin Kelly | Feb 15, 2023 | KAT Admin Help, Video Tutorials
In this training video, we cover everything you’ll need to know to manage customer chats, the KAT inbox, handle live take overs and use the KAT QuickText management tools to create delightful experiences for your fans. See the training video here. Video length:...
by Kevin Kelly | Feb 7, 2023 | HCMS Pro Team, Video Tutorials
This video is primarily for Live Smart Connect team reference, but all are welcome to view it to see how the live human takeover can display and the options for messaging, notifications and contact info display. VIEW THE VIDEO HERE.
by Kevin Kelly | Nov 17, 2022 | KAT Admin Help, Video Tutorials
See KAT Notifications Settings Video Tutorial HERE – Length 2:28
by Kevin Kelly | Aug 12, 2022 | KAT Admin Help, Video Tutorials
This Video includes information about VIewing and following up on booking and other lead types and assigning them sales reps and some best practices in sales and follow ups including the free automated email follow...
