by Kevin Kelly | Feb 15, 2023 | KAT Admin Help, Video Tutorials
In this training video, we cover everything you’ll need to know to manage customer chats, the KAT inbox, handle live take overs and use the KAT QuickText management tools to create delightful experiences for your fans. See the training video here. Video length:...
by Kevin Kelly | Nov 17, 2022 | Administration Docs, KAT Admin Help
HOP Doc 2 – KAT Inbox Management for the Crew & Opps Team DOWNLOAD THE FULL TRAINING & REFERENCE PDF HERE & SEE SUMMARY BELOW HOP = Human Operating Procedures All Hop Docs can be found in the Live Smart Connect Support Portal HERE and you can...
by Kevin Kelly | Nov 17, 2022 | Alexa Admin Help, KAT Admin Help
HOP Doc 4 – About KAT and ALEXA – One of the Crew Download the PDF here OVERVIEW BELOW HOP: Human Operating Procedures Where to find HOP Docs & How to track last updated, and request new updates Working with both KAT (our chatbot) & ALEXA...
by Kevin Kelly | Nov 17, 2022 | Administration Docs, KAT Admin Help
HOP Doc 1: KAT Inbox Management for the Sales & Marketing Team DOWNLOAD THE FULL TRAINING & REFERENCE PDF HERE & SEE SUMMARY BELOW HOP = Human Operating Procedures All Hop Docs can be found in the KAT Live Smart Connect Support Portal HERE...
by Kevin Kelly | Nov 17, 2022 | FAQs, KAT Admin Help
Quicktext notification center, helps you : Define the events that trigger a notification Choose the kind of notifications you would like to receive so that you focus only on what’s important Choose notifications recipients Download the full guide HERE Watch a...
